To maintain the level of care that we provide, we do not double-book appointments. This helps to keep our office running in a timely fashion, and also gives you and your child the most time to spend with our pediatric dentist. For this reason, we ask that you give us 24-hour notice to reschedule or cancel an appointment. For missed appointments or appointments rescheduled or canceled with less than 24-hour notice there is a $35 fee. After two missed appointments we may ask that you seek care from another dental provider. Our appointment policy is not a threat or a punishment, it simply allows for us to run an effective and efficient office and makes appointment times available for those who need them. Our staff spends a significant amount of time verifying insurance benefits, preparing and setting up treatment areas specifically for your child, and we expect that you will make every attempt to be on-time for your child's appointment. If you are 15 minutes late for your child's appointment, we may reschedule the appointment in order to keep the following families running on-time.