Appointments

We don't double-book appointments, which means when you have a time slot, it's yours. It also means that when appointments are missed or canceled without notice, that time can't easily be filled for another family who needs it.

We ask for 48 hours notice to reschedule or cancel. Missed appointments or late cancellations incur a $50 fee. After two missed appointments we may ask that you find care elsewhere, not as a punishment, but because consistent care is how we actually help kids, and that requires showing up.

If you're running late, please call us. If you're more than 15 minutes late we may need to reschedule to keep the rest of our families on schedule.